Latest News
Metro Connect Speaker Announcement – Trust Retail
In this Metro Connect session, Trust Retail reveals how replacing outdated systems with the right tech can deliver real savings, streamline operations, and secure long-term business value.
Metro Connect Speaker Announcement – Talent Unlimited
Talent Unlimited joins Metro Connect to reveal how voice-AI is fixing frontline recruitment—cutting admin, boosting speed, and improving candidate experience through real-world results and live demos.
Metro Connect Speaker Announcement – Phillip Adcock
Discover the behavioural science shortcuts that turn communication into conversion. In this engaging, insight-packed session, you’ll learn how to speak the language of decision-making, whether you’re swaying shoppers, motivating store teams, or navigating tricky internal dynamics. This talk will arm you with practical, proven techniques to influence more effectively, drive action, and build better outcomes in every conversation. From the shop floor to the boardroom (and even the dinner table!), learn how to get what you want, ethically, persuasively, and powerfully.
Metro Connect 2025
Experience a terrific day of learning and inspiration at Metro Connect 2025 and hear from industry-leading retailers and experts.
Retail Technology Show 2025
The Retail Technology Show 2025 - Connecting retail’s change-makers, the Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators, and RMS will be there for the first RTS at ExCeL, London! The Retail Technology Show...
RMS Blog
Delivering Retail Price Transparency
In the fiercely competitive retail landscape, businesses are continually striving to deliver a seamless and efficient shopping experience. Among the critical aspects of this pursuit is the clear display of prices and product information, which, according to a recent...
Effective Communication and Collaboration among Deskless Workers
Employee engagement is critical in driving business success, resulting in increased profitability, higher productivity, and improved customer satisfaction. However, many organisations still need help to develop and implement effective strategies for fostering...
In-store, Online, Hybrid shopping – Customers want it all
According to research by IBM, consumers want it all. The IBM Institute for Business Value (IBV), in association with the National Retail Federation (NRF), conducted a global survey of more than 19,000 respondents across 28 countries. The research found that...
Three reasons why you should be cutting your ticketing & POS costs
Eliminate wastage. Retailers find that 25-50% of all in-store ticketing and POS goes unused, and up to 30% of in-store tickets printed are unnecessary. This is often due to inaccurate or non-existent store profiling and incorrect data. Eliminating a one-size-fits-all...
Workforce Management in 2023
Workforce management is one of the most important aspects of any organisation. It not only ensures that your employees are working at peak efficiency but also ensures that you are spending your resources effectively. To succeed and thrive in the future, organisations...
RIP Fax Machine
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...
Be not afraid of going slowly, be afraid only of standing still…
It's December, and as always, budgets are coming soon. Now is the time when many businesses reflect on the year to date whilst simultaneously putting months of planning and preparation into play to ensure this year's "golden quarter" really delivers the numbers....