We provide retail, hospitality and healthcare teams with software to help manage their multi-site businesses more effectively.
Designed to support Operations, Compliance, HR, Project and Marketing teams, Metro enables your business to plan its unique journey according to its special requirements while removing the need for a patchwork of disparate applications.
Developed by RMS, Metro is trusted by many of the best-known retail, hospitality, and healthcare brands. Each day, Metro connects, engages, and empowers its digital workforce, enabling it to manage its multi-site businesses more effectively.
The RMS mission is simple: to provide software that allows you to ‘do business better’.
Metro offers cutting-edge, budget-friendly solutions to enhance your business operations. Our advanced digital workplace is designed to:
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Elevate employee engagement
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Digitise paper-based processes
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Drive compliance and consistency
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Optimise activity and resource planning
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Boost overall productivity and efficiency.
These innovative features, along with additional capabilities, provide a comprehensive approach to modernising your business’s operational performance.
Metro Foundation
This tool enables businesses to personalise the ‘look, feel, and functionality of all metro applications across multiple devices and platforms.
Unified Comms
Our dynamic and responsive web portal delivers content, tasks, social communications, messaging, feedback, performance, and more.
Process
In addition, the module provides visible compliance, workflow escalation and budget management, each adhering to legal or policy requirements.
Workforce Management
There is no need for hardcoded algorithms; this toolset can adapt to your business as it changes.
Multi-currency support for hours and costs, supporting NI, holiday, and sickness costs. Key KPIs based on labour match, cost of sale, and productivity objectives.
Time & Attendance
Time and attendance ensures that all your team members are paid correctly for the hours they work.
Employee Management
From starters and leavers to change of details. Validation for bank details, NI, and address.
This line caters for all absence management and holiday planning requirements.
Self-service functionality for all employees for absence booking, schedule publications, training requests and availability to work.
Metro Apps
Apps include Self-Service, Metro Time (soft clock), Site Visits, Support Desk and Metro Teams.
Print Controller
Integration with your ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
Integration with 3rd parties such as Brandbank and BrandView, guarantees your in-store signage delivers you the best possible sales messaging and imagery.
Activity Planner
Project templates, critical paths, auto-calculation of resource needs based on a range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
Full approval and workflow engine, enabling ‘what if’ scenarios and their impact on your plans.
Latest News:
Metro Connect 2025
Experience a terrific day of learning and inspiration at Metro Connect 2025 and hear from industry-leading retailers and experts.
EuroCIS 2025
EuroCIS 2025 - The Leading Trade Fair for Retail Technology takes place from February 18 to February 20, 2025, in Messe Düsseldorf, Germany, and the RMS team will be there! EuroCIS 2025 promises a captivating showcase of ground-breaking advancements shaping the future...
Retail Technology Show 2025
The Retail Technology Show 2025 - Connecting retail’s change-makers, the Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators, and RMS will be there for the first RTS at ExCeL, London! The Retail Technology Show...
Metro Connect 2024 – Thank you!
Metro Connect has come and gone for another year. We're never quite sure how we do it, but yet again, we were blessed with great weather and had the most superb presentations and demonstrations throughout the day. These events only work when you are there, and so we...
RMS Blog:
**Happy World Mental Health Day!**
Today, let’s take a moment to prioritise our mental well-being. In our fast-paced, ever-evolving work landscape, it's crucial to take a moment and...
Nurturing Mental Well-being in Today’s Diverse Workplace
In our fast-paced world, prioritising mental health has never been more crucial. Whether you're manning a busy retail counter, juggling tables in a bustling restaurant, brainstorming in a corporate boardroom, or working from your home office, your mental well-being is...
Don’t Let Workplace’s Closure Leave You Disconnected
As Meta announces the closure of its business social platform, Workplace, many organisations find themselves at a crossroads. But fear not! This shift presents an opportunity to elevate your employee engagement strategy with a more robust, feature-rich solution.
Can Your Supermarket Accurately Match Price, Product *and* Ingredients?
Recent scrutiny of the Aldi Price Match scheme at Tesco reveals a growing challenge: some “Price Matched” products are not like-for-like regarding ingredients. While Tesco is lowering prices to match Aldi, some of these lower-priced items can have significantly different ingredients. Could this be more new battle lines being drawn as retailers continue to fight for each customer’s hard-earned money?
Elevate Retail Performance with Metro Unified Comms
In the bustling world of retail, where every second counts and customer satisfaction is paramount, the secret to success lies in engaging and empowering your employees. Imagine a retail environment where teams are not only efficient but also motivated and connected....
Retail Compliance: Briefing Frontline Teams
As you meander through any retail store over the coming weeks and months, it's hard not to notice the flurry of activity—Halloween, Bonfire Night, Christmas, and New Year all fighting for resources and floorspace, with prominent displays of chocolates, prosecco,...
Unlocking Efficiency with Metro Activity Planner
Retailers often have to balance the delicate balance between maintaining smooth operations and executing crucial in-store projects. This balancing act can be particularly challenging when implementing changes like store redesigns, technology upgrades, or planogram updates, which can disrupt the shopping experience and lead to customer dissatisfaction.
How Employee Communication Apps Improve Internal Communication
Effective organisational communication has become a cornerstone of success in today’s fast-paced business environments. Recognising this, RMS, as thought leaders in digital workplace solutions, underlines in this short article the transformative impact employee communication apps can have on internal communication.
3 Ways Retailers Can Streamline Processes & Increase Productivity
The retail landscape is continuously in flux—it always has been. However, shifting consumer behaviours, supply chain disruptions, and labour shortages are all placing increasing pressure on margins and operational performance. Retailers that fail to adapt risk falling...
WhatsApp in Employee Communication: A Double-Edged Sword
With over 2 billion users, WhatsApp has permeated into various business sectors, including (be it officially and unofficially) the retail and hospitality workplaces. However, its application in employee communication has proven to be a double-edged sword, with...