We provide retail, hospitality and healthcare teams with software to help manage their multi-site businesses more effectively.
Designed to support Operations, Compliance, HR, Project and Marketing teams, Metro enables your business to plan its unique journey according to its special requirements while removing the need for a patchwork of disparate applications. Our digital workplace is designed to:
- Elevate employee engagement
- Enhance processes and workflows
- Drive compliance and consistency
- Optimise activity and resource planning
- Boost overall productivity and efficiency.
Developed by RMS, Metro is trusted by many of the best-known retail, hospitality, and healthcare brands operating worldwide.
The RMS mission is simple: to provide software that allows you to ‘do business better’.
Metro Foundation
This tool enables businesses to personalise the ‘look, feel, and functionality of all metro applications across multiple devices and platforms.
Unified Comms
Our dynamic and responsive web portal delivers content, tasks, social communications, messaging, feedback, performance, and more.
Process
In addition, the module provides visible compliance, workflow escalation and budget management, each adhering to legal or policy requirements.
Workforce Management
There is no need for hardcoded algorithms; this toolset can adapt to your business as it changes.
Multi-currency support for hours and costs, supporting NI, holiday, and sickness costs. Key KPIs based on labour match, cost of sale, and productivity objectives.
Time & Attendance
Time and attendance ensures that all your team members are paid correctly for the hours they work.
Employee Management
From starters and leavers to change of details. Validation for bank details, NI, and address.
This line caters for all absence management and holiday planning requirements.
Self-service functionality for all employees for absence booking, schedule publications, training requests and availability to work.
Metro Apps
Apps include Self-Service, Metro Time (soft clock), Site Visits, Support Desk and Metro Teams.
Metro Print
Integration with your ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
Integration with 3rd parties such as Brandbank and BrandView, guarantees your in-store signage delivers you the best possible sales messaging and imagery.
Activity Planner
Project templates, critical paths, auto-calculation of resource needs based on a range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
Full approval and workflow engine, enabling ‘what if’ scenarios and their impact on your plans.
Latest News:
Metro Connect Speaker Announcement – Trust Retail
In this Metro Connect session, Trust Retail reveals how replacing outdated systems with the right tech can deliver real savings, streamline operations, and secure long-term business value.
Metro Connect Speaker Announcement – Talent Unlimited
Talent Unlimited joins Metro Connect to reveal how voice-AI is fixing frontline recruitment—cutting admin, boosting speed, and improving candidate experience through real-world results and live demos.
Metro Connect Speaker Announcement – Phillip Adcock
Discover the behavioural science shortcuts that turn communication into conversion. In this engaging, insight-packed session, you’ll learn how to speak the language of decision-making, whether you’re swaying shoppers, motivating store teams, or navigating tricky internal dynamics. This talk will arm you with practical, proven techniques to influence more effectively, drive action, and build better outcomes in every conversation. From the shop floor to the boardroom (and even the dinner table!), learn how to get what you want, ethically, persuasively, and powerfully.
Metro Connect 2025
Experience a terrific day of learning and inspiration at Metro Connect 2025 and hear from industry-leading retailers and experts.
RMS Blog:
RMS are attending The Efficiency Debate
RMS will be at The Efficiency Debate this June, joining leading retailers to explore how smarter tech can drive performance. Visit our stand to see how Metro helps multi-site businesses work more efficiently.
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Don’t Let Workplace’s Closure Leave You Disconnected
As Meta announces the closure of its business social platform, Workplace, many organisations find themselves at a crossroads. But fear not! This shift presents an opportunity to elevate your employee engagement strategy with a more robust, feature-rich solution.