We provide retail, hospitality and healthcare teams with software to help manage their multi-site businesses more effectively.
Designed to support Operations, Compliance, HR, Project and Marketing teams, Metro enables your business to plan its unique journey according to its special requirements while removing the need for a patchwork of disparate applications. Our digital workplace is designed to:
- Elevate employee engagement
- Enhance processes and workflows
- Drive compliance and consistency
- Optimise activity and resource planning
- Boost overall productivity and efficiency.
Developed by RMS, Metro is trusted by many of the best-known retail, hospitality, and healthcare brands operating worldwide.
The RMS mission is simple: to provide software that allows you to ‘do business better’.
Metro Foundation
This tool enables businesses to personalise the ‘look, feel, and functionality of all metro applications across multiple devices and platforms.
Unified Comms
Our dynamic and responsive web portal delivers content, tasks, social communications, messaging, feedback, performance, and more.
Process
In addition, the module provides visible compliance, workflow escalation and budget management, each adhering to legal or policy requirements.
Workforce Management
There is no need for hardcoded algorithms; this toolset can adapt to your business as it changes.
Multi-currency support for hours and costs, supporting NI, holiday, and sickness costs. Key KPIs based on labour match, cost of sale, and productivity objectives.
Time & Attendance
Time and attendance ensures that all your team members are paid correctly for the hours they work.
Employee Management
From starters and leavers to change of details. Validation for bank details, NI, and address.
This line caters for all absence management and holiday planning requirements.
Self-service functionality for all employees for absence booking, schedule publications, training requests and availability to work.
Metro Apps
Apps include Self-Service, Metro Time (soft clock), Site Visits, Support Desk and Metro Teams.
Metro Print
Integration with your ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
Integration with 3rd parties such as Brandbank and BrandView, guarantees your in-store signage delivers you the best possible sales messaging and imagery.
Activity Planner
Project templates, critical paths, auto-calculation of resource needs based on a range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
Full approval and workflow engine, enabling ‘what if’ scenarios and their impact on your plans.
Latest News:
Metro Connect 2025
Experience a terrific day of learning and inspiration at Metro Connect 2025 and hear from industry-leading retailers and experts.
Retail Technology Show 2025
The Retail Technology Show 2025 - Connecting retail’s change-makers, the Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators, and RMS will be there for the first RTS at ExCeL, London! The Retail Technology Show...
Metro Connect 2024 – Thank you!
Metro Connect has come and gone for another year. We're never quite sure how we do it, but yet again, we were blessed with great weather and had the most superb presentations and demonstrations throughout the day. These events only work when you are there, and so we...
EuroCIS 2024
EuroCIS 2024 - The Leading Trade Fair for Retail Technology took place from February 27 to 29, 2024, in Düsseldorf. Over three days, the team from RMS Europe and the UK met with visitors to explain how Metro is helping many leading retail, hospitality and healthcare...
RMS Blog:
How UK Retailers Can Offset Wage Increases Without Hurting Profitability
Aldi to raise hourly pay for UK store staff (source: TRB) - Lidl GB raises store workers pay by 2.8%, above inflation rate (source: Reuters) - B&Q increases pay for over 15,000 store employees (source: Retail Gazette) - Next to trial self-service tills amid £67m...
Navigating National Insurance Changes: A Guide for Retailers
In last week’s Budget announcement, Rachel Reeves, the new Chancellor of the Exchequer, outlined sweeping changes to employer National Insurance Contributions (NICs) set to take effect in April 2025. Representing one of the most substantial tax shifts in recent years,...
Budget 2024: Minimum wage set to rise by 6.7%
The chancellor has confirmed that the minimum wage is set to rise by 6.7% next year, reaching £12.21 an hour, ahead of today's budget. This increase is more considerable than many anticipated, and combined with rising employers' national insurance contributions, it...
Email: The Business Black Hole – And How to Escape It!
In the vast universe of business communication, a phenomenon threatens to swallow productivity whole: the email black hole. Like its cosmic counterpart, this digital vortex seems to have an insatiable appetite, consuming time, attention, and efficiency with alarming...
Are you looking to enhance communications, ensure compliance, and boost employee engagement?
Are you striving to enhance communication, ensure compliance, and boost employee engagement? Or do you face challenges in managing service needs, such as scheduling the right staff with the appropriate skills at the right times? Whatever your needs, Metro can help....
Store based print – why it is a must?
The big day has arrived – all the money, hard work, sweat, and tears are about to pay off. You have your final checklist of things to confirm before you open the doors and start trading for the first time, so let’s run through a few of them… Store-built (at a fairly...
**Happy World Mental Health Day!**
Today, let’s take a moment to prioritise our mental well-being. In our fast-paced, ever-evolving work landscape, it's crucial to take a moment and...
Nurturing Mental Well-being in Today’s Diverse Workplace
In our fast-paced world, prioritising mental health has never been more crucial. Whether you're manning a busy retail counter, juggling tables in a bustling restaurant, brainstorming in a corporate boardroom, or working from your home office, your mental well-being is...
Don’t Let Workplace’s Closure Leave You Disconnected
As Meta announces the closure of its business social platform, Workplace, many organisations find themselves at a crossroads. But fear not! This shift presents an opportunity to elevate your employee engagement strategy with a more robust, feature-rich solution.
Can Your Supermarket Accurately Match Price, Product *and* Ingredients?
Recent scrutiny of the Aldi Price Match scheme at Tesco reveals a growing challenge: some “Price Matched” products are not like-for-like regarding ingredients. While Tesco is lowering prices to match Aldi, some of these lower-priced items can have significantly different ingredients. Could this be more new battle lines being drawn as retailers continue to fight for each customer’s hard-earned money?