Latest News
RMS joins Forma Innovations to strengthen retail expertise
RMS, the company behind the Metro digital workplace platform, is now part of Forma Innovations. Forma Innovations brings together four specialist retail businesses – RMS, CADS, StoreSpace Insights and Prosper – each with a proven track record of helping retailers and multi-site operators improve performance, simplify operations, and create better customer and employee experiences.
Metro Connect 2025 – That’s a Wrap
Metro Connect 2025 was our biggest and most impactful forum yet – packed with real-world insights, customer stories, and hands-on updates from Metro users and partners. Thank you to everyone who joined us and helped make it such a success.
Metro Connect Speaker Announcement – VoCoVo
We’re pleased to welcome VoCoVo to Metro Connect 2025. Their session will explore how real-time voice communication is helping retail and hospitality teams work smarter, reduce friction, and deliver faster, more responsive service
Metro Connect 2025 – What to Expect
Metro Connect 2025 brings together senior retail and hospitality professionals for a day of insight, collaboration, and innovation. Hear from industry leaders, explore real-world success stories, and discover how Metro is helping businesses work smarter.
Metro Connect Speaker Announcement – The Range
The Range: Scaling with Simplicity – Hear how The Range is using Metro to support rapid growth, streamline ops, and cut admin – with practical insights on what’s worked and what’s still to come.
RMS Blog
Are you looking to enhance communications, ensure compliance, and boost employee engagement?
Are you striving to enhance communication, ensure compliance, and boost employee engagement? Or do you face challenges in managing service needs, such as scheduling the right staff with the appropriate skills at the right times? Whatever your needs, Metro can help....
Store based print – why it is a must?
The big day has arrived – all the money, hard work, sweat, and tears are about to pay off. You have your final checklist of things to confirm before you open the doors and start trading for the first time, so let’s run through a few of them… Store-built (at a fairly...
**Happy World Mental Health Day!**
Today, let’s take a moment to prioritise our mental well-being. In our fast-paced, ever-evolving work landscape, it's crucial to take a moment and...
Nurturing Mental Well-being in Today’s Diverse Workplace
In our fast-paced world, prioritising mental health has never been more crucial. Whether you're manning a busy retail counter, juggling tables in a bustling restaurant, brainstorming in a corporate boardroom, or working from your home office, your mental well-being is...
Don’t Let Workplace’s Closure Leave You Disconnected
As Meta announces the closure of its business social platform, Workplace, many organisations find themselves at a crossroads. But fear not! This shift presents an opportunity to elevate your employee engagement strategy with a more robust, feature-rich solution.
Can Your Supermarket Accurately Match Price, Product *and* Ingredients?
Recent scrutiny of the Aldi Price Match scheme at Tesco reveals a growing challenge: some “Price Matched” products are not like-for-like regarding ingredients. While Tesco is lowering prices to match Aldi, some of these lower-priced items can have significantly different ingredients. Could this be more new battle lines being drawn as retailers continue to fight for each customer’s hard-earned money?
Elevate Retail Performance with Metro Unified Comms
In the bustling world of retail, where every second counts and customer satisfaction is paramount, the secret to success lies in engaging and empowering your employees. Imagine a retail environment where teams are not only efficient but also motivated and connected....
Retail Compliance: Briefing Frontline Teams
As you meander through any retail store over the coming weeks and months, it's hard not to notice the flurry of activity—Halloween, Bonfire Night, Christmas, and New Year all fighting for resources and floorspace, with prominent displays of chocolates, prosecco,...
Unlocking Efficiency with Metro Activity Planner
Retailers often have to balance the delicate balance between maintaining smooth operations and executing crucial in-store projects. This balancing act can be particularly challenging when implementing changes like store redesigns, technology upgrades, or planogram updates, which can disrupt the shopping experience and lead to customer dissatisfaction.
How Employee Communication Apps Improve Internal Communication
Effective organisational communication has become a cornerstone of success in today’s fast-paced business environments. Recognising this, RMS, as thought leaders in digital workplace solutions, underlines in this short article the transformative impact employee communication apps can have on internal communication.
3 Ways Retailers Can Streamline Processes & Increase Productivity
The retail landscape is continuously in flux—it always has been. However, shifting consumer behaviours, supply chain disruptions, and labour shortages are all placing increasing pressure on margins and operational performance. Retailers that fail to adapt risk falling...