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Understanding the staffing minimum

by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog

Employee scheduling is one of the least supported HR tasks performed by retailers and often one of the most disliked. Do I meet my labour budget? Do I give the best customer experience? Typically, the Store Managers create the schedule a few weeks in advance, using...

RMS benefits UK Grocery Retailers with increased revenues and profitability

by Rob Morgan | Metro, RMS Blog

The retail sector is the UK’s largest private sector with approximately 287,000 outlets and over 3.6m employees making it easily the nation’s biggest employer. With sales of £321 billion last year, a staggering £175 billion of this came from Grocery retailing....

Managing labour in small format stores

by david waddington | RMS Blog, Time and Attendance

Effective labour management is more critical than ever in this competitive environment, where brick-and-mortar operations need great service as their key differentiator. The perception is that small-format stores require minimal systems to help manage labour. Minimal...
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