by Rob Morgan | Print Controller, RMS Blog
It’s not difficult however to see where the bricks and mortar retailers can really make a difference – for a start, they have physical stores – a trading theatre upon which to entice and engage customers ‘face to face’ in ‘real-time’
by david waddington | Print Controller, RMS Blog
According to the BBC, most grocery shoppers are unable to identify the cheapest deals when faced with a blizzard of “special offers” in stores, financial experts have said. The Money Advice Service asked just over 2,000 consumers to select the best value...
by Rob Morgan | Print Controller, RMS Blog
In a business that contributed up to £180 billion to the UK economy in 2014, it is almost inevitable that along the way some mistakes are going to be made, but let us put the findings of the recent Which? “super-complaint” to the CMA into a little more...
by Rob Morgan | Print Controller, RMS Blog
Many people think of retailing as simple commerce – the activity of buying and selling, particularly on a large scale – that is certainly the case for many of our retail customers. However, I would argue it is far from simple – after all, you may have many stores in...
by Rob Morgan | Print Controller, RMS Blog
I’ve lost count of how many times I’ve heard retailers say that a tough market with online outfits like Amazon is putting retailers’ stores under pressure, yet when you walk into many of their stores, they continually fail to view their most valuable...
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