Getting a grip on shop crime and shrinkage.

News this week from the Convenience Store website reports that shop crime is at its highest level since 2003. With theft increasing at 5% per annum according to the ONS, retailers of all types are frustrated at the lack of attention shop theft is given in relation to...

Are you frustrated?

I read a great post this week that even technology people are frustrated with the new-age tech salesmen – apparently, modern salesmen (and saleswomen!) have become ridiculously vague about what they sell. The author of the post (Joe Adkins) hilariously goes on to ask...

Innovation isn’t just about invention…

Many of the most successful innovations were not brought about by outright invention, but rather by reconfiguring existing technologies to better meet the needs and demands of today. Let me give you an example… A few years ago, RMS developed 5 software modules...