

WhatsApp in Employee Communication: A Double-Edged Sword
With over 2 billion users, WhatsApp has permeated into various business sectors, including (be it officially and unofficially) the retail and hospitality workplaces. However, its application in employee communication has proven to be a double-edged sword, with...Is your tech stack causing technology challenges?
On average, retailers use between 15 to 30 different software tools in their operational tech stack, with many of these fractured, operating in silos and with diverse commercial, support, and integration approaches. That might be surprising to some, but it’s a...
That’s a wrap on Metro Connect 2023!
Following an action-packed day in the heart of the New Forest, the 2023 RMS User Forum came to a close after featuring incredible customer presentations from Halfords, New Look, Dunlem and Southern Co-op. On Thursday, the 6th of July, the RMS team set out to...Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
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