by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
Employee scheduling is one of the least supported HR tasks performed by retailers and often one of the most disliked. Do I meet my labour budget? Do I give the best customer experience? Typically, the Store Managers create the schedule a few weeks in advance, using...
by Rob Morgan | RMS Blog, Unified Comms
Its Halloween as I write this and yesterday I read an interesting yet slightly scary article on Email. It had been written with some references to astronomy, which I find extremely interesting as like many others I have been enjoying watching and listening to...
by david waddington | Process, Process Feature Blog, RMS Blog
Retailers spend significant amounts of money when opening a store or refurbishing their estate to stay in line with their company brand. If all stores are created equal, what makes one store “better” than another, and how can head office ensure all stores...
by david waddington | RMS Blog, Unified Comms
An organisation’s IT Infrastructure very rarely consists of the latest technology, services and applications. In fact, some systems may be decades old but are still reliable and essential to the business. Other services may be provided by 3rd parties and outside of...
by david waddington | RMS Blog, Time and Attendance
Effective labour management is more critical than ever in this competitive environment, where brick-and-mortar operations need great service as their key differentiator. The perception is that small-format stores require minimal systems to help manage labour. Minimal...
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