by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
Employee scheduling is one of the least supported HR tasks performed by retailers and often one of the most disliked. Do I meet my labour budget? Do I give the best customer experience? Typically, the Store Managers create the schedule a few weeks in advance, using...
by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
We engage in regular discussions with retailers who are considering investing in a labour management solution. For the most part, their objectives are clear and sensible regarding reducing and optimising labour spend. However, we do find that in relation to...
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