by Rob Morgan | Print Controller, RMS Blog
At last year’s RMS Retail Forum, I remembered listening aghast to an inspirational presentation by one of our guest speakers, Phillip Adcock – The ‘go-to’ guy for science-based customer insights – and suddenly realised just how little I truly understood about...
by Rob Morgan | Metro, RMS Blog, Time and Attendance
I remember, many years ago, in my first job in Retail, the timecard! Standing patiently in a queue waiting to get my timecard stamped, wishing the queue would move faster, else I was going to be late. In those days, there was no minimum wage, no working time...
by Rob Morgan | RMS Blog, Unified Comms
Can any of us imagine HOW we would have survived and surfed the turbulent waters of a national lockdown, and the consequences COVID 19 has had to our businesses and employees, without a Communications platform? Over recent years, we’ve seen a plague of SOCIAL...
by Rob Morgan | Employee Management, Metro, RMS Blog, Unified Comms, Workforce Management
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...
by Rob Morgan | Process, Process Feature Blog, RMS Blog, Unified Comms, Unified Comms Feature Blog
According to ENGINE INSIGHTS, a sample of just over 1,000 adults who have been working from home found that almost 80% of today’s workforce feel disconnected from what is going on in their organisations — this despite the meteoric rise of virtual meetings that remote...
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