by david waddington | Metro, RMS Blog, Unified Comms
So many retailers push out a relentless stream of tasks, news, instruction, and information to their stores but have little or no idea how much is being read, let alone processed by the recipients. If recipients are not reading things, then how are they implementing,...
by david waddington | Process, Process Feature Blog, RMS Blog
We have helped over 120 retail brands improve their operational communication and compliance in retail. In our experience, there are a few key elements to achieving effective communication. These elements need to be supported by process and application functionality...
by david waddington | RMS Blog, Unified Comms
Using API’s within software can enable integration to a wealth of additional capability, particularly from similarly architected products. One of the most exciting areas is telephony integration, with many specialist companies now offering cloud-based voice and...
by david waddington | RMS Blog, Unified Comms
There is undoubtedly a buzz about the use of social media in the enterprise at the moment. Everywhere we go, to discuss our applications with retailers, we are asked about our social media functionality in our applications. My initial question to prospects is...
by david waddington | RMS Blog, Unified Comms
Branch communication is hard Branch-based organisations have to get smarter in targeting their communications if they want to improve compliance and get people out of the back office. Here’s how you can do it with Metro Unified Comms. If you don’t reach the...
by david waddington | Process, RMS Blog
The administrative burden on stores to comply with the legislative process and the administration overhead at both stores and head office to manage this properly is huge and growing. Managing this with paper-based or traditional tools is time consuming, slow and a...
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