by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
Employee scheduling is one of the least supported HR tasks performed by retailers and often one of the most disliked. Do I meet my labour budget? Do I give the best customer experience? Typically, the Store Managers create the schedule a few weeks in advance, using...
by Rob Morgan | Metro, RMS Blog
The retail sector is the UK’s largest private sector with approximately 287,000 outlets and over 3.6m employees making it easily the nation’s biggest employer. With sales of £321 billion last year, a staggering £175 billion of this came from Grocery retailing....
by david waddington | RMS Blog, Unified Comms
As more businesses expand into mainland Europe and beyond, language barriers between the new estate and head office need to be overcome. Having effective and efficient lines of communication between the front line and HQ is essential for success. Using a common tool...
by Rob Morgan | RMS Blog, Unified Comms
Its Halloween as I write this and yesterday I read an interesting yet slightly scary article on Email. It had been written with some references to astronomy, which I find extremely interesting as like many others I have been enjoying watching and listening to...
by david waddington | Process, Process Feature Blog, RMS Blog
Retailers spend significant amounts of money when opening a store or refurbishing their estate to stay in line with their company brand. If all stores are created equal, what makes one store “better” than another, and how can head office ensure all stores...
by Rob Morgan | Print Controller, RMS Blog
Many people think of retailing as simple commerce – the activity of buying and selling, particularly on a large scale – that is certainly the case for many of our retail customers. However, I would argue it is far from simple – after all, you may have many stores in...
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