by Rob Morgan | Metro, RMS Blog, Unified Comms
For many years, I have debated the importance of communication… from a mainframe ‘point-to-point’ messaging system to the wonders of more recent communication tools, such as Teams and Zoom. In 2021, it’s fair to say we’ve all become communication LUNATICS! I can...
by Rob Morgan | Metro, RMS Blog, Time and Attendance
I remember, many years ago, in my first job in Retail, the timecard! Standing patiently in a queue waiting to get my timecard stamped, wishing the queue would move faster, else I was going to be late. In those days, there was no minimum wage, no working time...
by Rob Morgan | Employee Management, Metro, RMS Blog, Unified Comms, Workforce Management
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...
by Rob Morgan | Metro, RMS Blog
I don’t recall hearing anyone at school say, “When I grow up, I want to run a supermarket”, however, for those lucky enough to find their way into this amazing industry, the experiences and rewards are great. Retail is a proper ‘people industry’ where teamwork is...
by Rob Morgan | Metro, RMS Blog
According to the Office for National Statistics, there were 93,000 fewer jobs in retail during 2018, and that trend looks to continue as the prediction made by the British Retail Consortium in 2016 starts to look increasingly accurate. The BRC said then that almost a...
by Rob Morgan | Metro, RMS Blog
Black Friday (the day after Thanksgiving when Americans traditionally start their Christmas shopping) and Cyber Monday have become growing phenomenon’s for UK shoppers seeking a bargain on their Christmas shopping. For retailers, the build-up to this event, along with...
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