by david waddington | RMS Blog, Unified Comms
An organisation’s IT Infrastructure very rarely consists of the latest technology, services and applications. In fact, some systems may be decades old but are still reliable and essential to the business. Other services may be provided by 3rd parties and outside of...
by david waddington | RMS Blog, Unified Comms
The Good, the Bad and The Ugly. In today’s youth, social networking tools are used as an assumption and as expected. Indeed, for those of us who are parents, the thought of IM and Facebook discussions between two youngsters sitting on the same sofa rather than...
by david waddington | RMS Blog, Unified Comms
The problem with email….. I know very few retailers who have implemented email and genuinely believe it has increased the efficiency of their store teams, which is, in fact, quite the opposite. The use of email in the retail environment can be considered a potent...
by david waddington | RMS Blog, Time and Attendance
Effective labour management is more critical than ever in this competitive environment, where brick-and-mortar operations need great service as their key differentiator. The perception is that small-format stores require minimal systems to help manage labour. Minimal...
by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
We engage in regular discussions with retailers who are considering investing in a labour management solution. For the most part, their objectives are clear and sensible regarding reducing and optimising labour spend. However, we do find that in relation to...
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