Latest News
Queen Elizabeth II
RMS mourns the passing of Her Majesty Queen Elizabeth II. For more than seven decades, she dedicated her life to public service with dignity and devotion and inspired millions worldwide. Our thoughts and deepest condolences are with The Royal Family and the nation.
Metro Forum 2022 – Review
The 17th Annual User Forum held on Thursday 14th July was the first Metro Forum envisioned by RMS' Forum Steering Group – thanks to representatives from The Watches of Switzerland Group, Greene King, Ryman, The Entertainer and One Stop for the vision and input they...
Keynote speakers confirmed for Metro Forum 2022
One Stop, The Co-operative, Dunelm, Greene King, Caffè Nero, Card Factory, Halfords, Peacocks, and The Entertainer are just some of the leading retail and hospitality brands attending Metro Forum 2022 on Thursday 14th July, where we are delighted to confirm this...
Three reasons to attend Metro Forum 2022
Metro Forum is back this year after a two-year break due to Covid, and much like the world around us, things have changed...here are three great reasons to attend this year's event on Thursday 14th July 2022. 1. For you, by you. We are delighted that our...
RMS Introduces Metro Portal
RMS always aims to keep our customers up to date on the latest and greatest coming to our Metro Solutions when it comes to communication. With the introduction of Metro Portal, we take that communication a step further by giving our customers a platform that not only...
RMS Blog
Better Branding + Marketing + Engagement = Better Experience!
It’s been more than 10 years since my final stint as a Group Director at the prestigious Oxford Summer School, and it strikes me how often I call upon one of my favourite sessions to help me write content for RMS. The session to which I refer was a full day all about...
Metrogram – for when words are not enough.
Have you ever noticed how easily written instructions can be misunderstood? Perhaps you find your instructional emails sometimes turn into short novels yet still manage to produce multiple versions of ‘what good looks like’? Thankfully RMS customers don’t have this...
Price checking the Metro way.
I’ve written blogs before on poor ticketing and these have generally been aimed at poor Promotional signage. However, as Tesco found out today on Monday 13th Feb 2017 (http://www.bbc.co.uk/news/uk-england-birmingham-38893887), it’s not just Promotional Point of Sale...
Getting a grip on shop crime and shrinkage.
News this week from the Convenience Store website reports that shop crime is at its highest level since 2003. With theft increasing at 5% per annum according to the ONS, retailers of all types are frustrated at the lack of attention shop theft is given in relation to...
Why internal software development is a bad idea…
How many times have you heard someone say ‘Let's develop a system like that ourselves and save some money'. 'We can do it much cheaper’? I know I have - sat both sides of the table - and have heard it many times since, but most commonly as a software vendor who is...
5 things to help your retail business prosper
Against a backdrop of uncertainty with rising cost prices, rents, inflation and staff wages, the pressure to remain competitive is going to be the difference between many retailers surviving or thriving
Charity News: The Castle Malwood Great British Bake Off!
Each week, for the past 2 months RMS colleagues have 'donned their aprons' and got baking for personal pride, calorific indulgence, honour, and charity! Members of the RMS team presented a range of fantastic creations to the CMGBBO judging panel where, after...
Best bit of Point of Sale material we’ve seen this week!
One of the golden rules about great Point of Sale material (and trust us, there are many rules to be aware of!) is to ensure it is up to date, relevant and memorable - this week, our friends at Poundland did exactly that with this great piece of POS seen in one of...
What makes a really successful brand?
RMS works with more than 80 of the UK’s most well-known retail, healthcare and hospitality brands – each operating in extremely competitive marketplaces, so what makes these brands so successful? Well, according to leading Marketing commentators such as Professor...
FAQ’s
I’ve been out with Karen this week, Managing Director of RMS…it was hot and sunny as my sunburnt 'follically challenged' head can now testify, but we often go out and see prospective clients together as she just loves meeting and speaking with retailers. As Karen was...
London to Paris Cycle Ride in support of The British Heart Foundation – Chris Ferns
In a little over two weeks time, RMS' very own Chris Ferns will again be mounting his bicycle and riding from London to Paris to raise money for the British Heart Foundation, a charity Chris has supported for a number of years. This is likely to be his third and final...