Latest News
Press Release: Winners celebrate at the 2017 RMS Awards Ceremony
Castle Malwood, Minstead – Hampshire. Thursday 13th July 2017 Following a terrific day at the 12th Annual RMS User Forum, the RMS marquee changed from hosting more than 100 retailers and guests during the day to the venue that would see seven prestigious awards...
Press Release: More than 100 retailers attend the 12th Annual User Forum 2017
Castle Malwood, Minstead – Hampshire. Thursday 13th July 2017 Thursday 13th July saw RMS host their 12th Annual User Forum and Awards Evening within the beautiful grounds of Castle Malwood, at the heart of the beautiful New Forest. In glorious sunshine, more than one...
Confirmed Speakers and Agenda for 12th RMS User Forum and Awards Event, 13th July 2017, Minstead
With just 2 weeks to go before the 12th Annual RMS User Forum and Awards Event on Thursday 13th July, details of keynote speakers and the agenda have been confirmed... RMS are delighted to announce customer presentations from FOUR of the UK's leading and most...
Awards Categories Confirmed for 12th Annual RMS User Forum, Thursday 13th July 2017
RMS are delighted to confirm the Awards categories for this year’s Annual RMS User Forum and Awards Event, to be held on Thursday 13th July 2017 at Castle Malwood, Minstead. This year’s event follows the same successful format from last year, with the User Forum...
Keynote Speakers Confirmed for the 12th Annual RMS User Forum and Awards Event, Thursday 13th July 2017
UPDATED: 8th June 2016 We are delighted to confirm FIVE Great Keynote Speakers for the 12th Annual RMS User Forum and Awards Event Our action-packed day will include keynote presentations from: Phillip Adcock – Managing Director at Shopping Behaviour...
RMS Blog
Can you measure the effectiveness of your operational communications?
So many retailers push out a relentless stream of tasks, news, instruction, and information to their stores but have little or no idea how much is being read, let alone processed by the recipients. If recipients are not reading things, then how are they implementing,...
Best practice in operational communication in retail
We have helped over 120 retail brands improve their operational communication and compliance in retail. In our experience, there are a few key elements to achieving effective communication. These elements need to be supported by process and application functionality...
Integrating voice into your applications
Using API's within software can enable integration to a wealth of additional capability, particularly from similarly architected products. One of the most exciting areas is telephony integration, with many specialist companies now offering cloud-based voice and SMS...
Social Media in the Enterprise – keep it controlled and in context…
There is undoubtedly a buzz about the use of social media in the enterprise at the moment. Everywhere we go, to discuss our applications with retailers, we are asked about our social media functionality in our applications. My initial question to prospects is "what...
Beyond the distribution list to better branch communications
Branch communication is hard Branch-based organisations have to get smarter in targeting their communications if they want to improve compliance and get people out of the back office. Here’s how you can do it with Metro Unified Comms. If you don't reach the right...
Control of process effectively improves store communication
The administrative burden on stores to comply with the legislative process and the administration overhead at both stores and head office to manage this properly is huge and growing. Managing this with paper-based or traditional tools is time consuming, slow and a...




