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WhatsApp in Employee Communication: A Double-Edged Sword

by Rob Morgan | RMS Blog

With over 2 billion users, WhatsApp has permeated into various business sectors, including (be it officially and unofficially) the retail and hospitality workplaces. However, its application in employee communication has proven to be a double-edged sword, with...

Effective Communication and Collaboration among Deskless Workers

by Rob Morgan | RMS Blog, Unified Comms

Employee engagement is critical in driving business success, resulting in increased profitability, higher productivity, and improved customer satisfaction. However, many organisations still need help to develop and implement effective strategies for fostering...
Metro Connect Speaker Announcement: Jennifer Sproul, CEO of The Institute of Internal Communication

Metro Connect Speaker Announcement: Jennifer Sproul, CEO of The Institute of Internal Communication

by Rob Morgan | Latest News

We’re thrilled to announce that Jennifer Sproul, CEO of The Institute of Internal Communication, will again be joining us as one of our leading industry speakers. Don’t miss out on this fantastic opportunity to hear from the only independent professional...

In-store, Online, Hybrid shopping – Customers want it all

by Rob Morgan | RMS Blog

According to research by IBM, consumers want it all. The IBM Institute for Business Value (IBV), in association with the National Retail Federation (NRF), conducted a global survey of more than 19,000 respondents across 28 countries. The research found that...

Workforce Management in 2023

by Rob Morgan | Employee Management, RMS Blog, Unified Comms, Workforce Management

Workforce management is one of the most important aspects of any organisation. It not only ensures that your employees are working at peak efficiency but also ensures that you are spending your resources effectively. To succeed and thrive in the future, organisations...
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