About RMS

The digital workplace people

Since 2009, RMS has been helping organisations manage complex multi-site operations. Our platform is designed specifically for businesses that rely on large frontline workforces and multiple locations.

200,000+

Users

150+

Brands trust Metrofy

8,000+

Comms created per day

15,500+

Tasks created per day

Hotel Chocolat
Hobbycraft
H&B
Our story

Built for the complexity of multi-site operations

Metrofy was created by RMS - Retail Manager Solutions - a privately owned software company founded in 2009. We started with a clear purpose: to solve the operational challenges that organisations face when managing geographically distributed teams.

Since 2009, we've worked with some of the UK's most recognisable retail, hospitality and healthcare organisations. In that time, we've learned what operations leaders actually need - and we've built Metrofy around those needs.

Today, Metrofy is used by 150+ brands across 50,000+ locations worldwide. We process over £60bn in transactions annually and help over 350,000 employees do their jobs better every day.

We are a Microsoft Partner. We integrate with Microsoft 365, Teams and Active Directory. We are cloud-based, scalable, and quick to implement. We measure our success by the outcomes we deliver for customers.

2009

Founded in the UK with a focus on retail operations management

2014

Expanded into hospitality and leisure sectors across the UK & Ireland

2018

Achieved Microsoft Partner status and launched cloud-native platform

2022

Surpassed 50,000 locations and launched Metrofy brand globally

Today

Serving 150+ brands with £60bn+ in annual transactions processed

How we work

We listen. We collaborate. We deliver.

1

We listen

We take time to understand the unique challenges of every organisation we work with. No two operations are the same.

2

We collaborate

Our team works closely with customers to configure Metrofy to their specific needs - not the other way around.

3

We deliver

We're measured on outcomes. ROI within 3-4 months is not a promise - it's a track record backed by customer data.

Our principles

Communication that is relevant, personal and appropriate

At the heart of Metrofy is a belief that information should reach the right people, in the right way, at the right time. We design our platform around these principles.

Relevant

Tailored to specific roles, contexts and locations

Personal

Delivered with individual user needs in mind

Pertinent

Always aligned with current business needs

Coordinated

Seamlessly integrated across teams and systems

Appropriate

Aligned with timing, tone and audience

Current

Reflects the latest updates, in real time

Trusted by leading brands

"The right information, to the right people, at the right time - that's the philosophy behind everything we build."

Retail Manager Solutions Ltd

Get started

Ready to see Metrofy in action?

Book a personalised demonstration with our team. We'll show you how Metrofy works for organisations like yours - and what outcomes you can realistically expect.

150+ brands. 50,000+ locations. 350,000+ employees engaged daily.

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