Reading the sad events that unfolded recently due to an incorrectly labelled baguette whilst also hearing of another death due to an allergic reaction, one cannot help but think, with all the technology available, how these tragic events could have been avoided.
Education at the branch level regarding ingredients is essential, but simple processes to ensure that when ingredient suppliers are changed must be available, followed and compliance checked.
The ability to print and reprint guidance on contents must be available locally and conform to Company standards of format and disclosure.
Granted, it’s not simple to combine all of these disciplines to ensure full compliance, particularly if your organisation has a myriad of applications to educate, instruct, act on, and verify each required activity.
Clearly, it is essential that HQ have a view of any change that takes place, verifying rules and actions relating to them so they can be followed up to ensure complete compliance across the estate—right down to delivering localised ingredients labelling to ensure coverage of any variance due to regional supply.
Please contact us if your business needs to label products accurately, warn customers of allergies, and inform teams of important changes.
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