by Rob Morgan | Metro, Process Feature Blog, RMS Blog, Unified Comms Feature Blog, Workforce Management Feature Blog
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
by Rob Morgan | RMS Blog, Unified Comms, Unified Comms Feature Blog
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
by Rob Morgan | Process, Process Feature Blog, RMS Blog, Unified Comms, Unified Comms Feature Blog
According to ENGINE INSIGHTS, a sample of just over 1,000 adults who have been working from home found that almost 80% of today’s workforce feel disconnected from what is going on in their organisations — this despite the meteoric rise of virtual meetings that remote...
by Rob Morgan | RMS Blog, Unified Comms Feature Blog, Workforce Management
Communication is a vital skill in pretty much any environment that involves people; however, good communication is integral to business success in the workplace. Workplace communication isn’t just about passing on information, instructions, and tasks en masse. It is...
by Rob Morgan | RMS Blog, Unified Comms, Unified Comms Feature Blog
Our reliance on email has gotten out of hand, and there’s absolutely no reason for it; email is no longer the most effective way to communicate, engage, or collaborate with your workforce. According to various internet sources (just google it!), the average modern-day...
by Rob Morgan | RMS Blog, Unified Comms, Unified Comms Feature Blog
When I dropped into my local supermarket this weekend, it was hard not to notice all the Fireworks, Pumpkins, and Tins of Chocolates taking over the first aisle. Next, it will be the turn of Beer, Prosecco, and bumper bags of mixed nuts! It was also hard not to notice...
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