Latest News
RMS joins Forma Innovations to strengthen retail expertise
RMS, the company behind the Metro digital workplace platform, is now part of Forma Innovations. Forma Innovations brings together four specialist retail businesses – RMS, CADS, StoreSpace Insights and Prosper – each with a proven track record of helping retailers and multi-site operators improve performance, simplify operations, and create better customer and employee experiences.
Metro Connect 2025 – That’s a Wrap
Metro Connect 2025 was our biggest and most impactful forum yet – packed with real-world insights, customer stories, and hands-on updates from Metro users and partners. Thank you to everyone who joined us and helped make it such a success.
Metro Connect Speaker Announcement – VoCoVo
We’re pleased to welcome VoCoVo to Metro Connect 2025. Their session will explore how real-time voice communication is helping retail and hospitality teams work smarter, reduce friction, and deliver faster, more responsive service
Metro Connect 2025 – What to Expect
Metro Connect 2025 brings together senior retail and hospitality professionals for a day of insight, collaboration, and innovation. Hear from industry leaders, explore real-world success stories, and discover how Metro is helping businesses work smarter.
Metro Connect Speaker Announcement – The Range
The Range: Scaling with Simplicity – Hear how The Range is using Metro to support rapid growth, streamline ops, and cut admin – with practical insights on what’s worked and what’s still to come.
RMS Blog
Making Your Store Teams Digital Ready for Peak Periods
Peak trading pushes every retailer to the limit. Learn how to prepare your store teams with the right digital tools, clear visibility, and simple workflows. Metro helps retailers stay in control, cut stress, and keep performance high when stores are busiest.
Time to Budget for 2026: Invest in What Will Deliver Results
Retail and hospitality leaders are starting to plan for 2026. Rising costs make it vital to invest wisely. Metro helps you cut admin, engage teams, and improve performance while keeping budgets under control.
What Does Employee Engagement Really Mean?
You can’t make people care—no matter how many tools or perks you throw at them. Real engagement starts with trust, relevance, and giving people a reason to show up.
From Chaos to Clarity: How Metro Helps Retail Leaders Build Smarter, Stronger Teams
When leaders feel overwhelmed, it’s often due to a lack of clarity—not capability. This post explores how Metro helps teams set clear priorities, assign ownership, and track progress without the need for constant oversight.
Talent Unlimited – A Special Offer for Metro Connect Attendees and RMS Customers
Thanks too to everyone who attended Metro Connect 2025 and especially to those who applied for the role of Super Villain - there’s clearly some untapped mischief out there! As a thank you, Talent Unlimited are offering all RMS customers (and those companies that...
RMS are attending The Efficiency Debate
RMS will be at The Efficiency Debate this June, joining leading retailers to explore how smarter tech can drive performance. Visit our stand to see how Metro helps multi-site businesses work more efficiently.
How UK Retailers Can Offset Wage Increases Without Hurting Profitability
Aldi to raise hourly pay for UK store staff (source: TRB) - Lidl GB raises store workers pay by 2.8%, above inflation rate (source: Reuters) - B&Q increases pay for over 15,000 store employees (source: Retail Gazette) - Next to trial self-service tills amid £67m...
Navigating National Insurance Changes: A Guide for Retailers
In last week’s Budget announcement, Rachel Reeves, the new Chancellor of the Exchequer, outlined sweeping changes to employer National Insurance Contributions (NICs) set to take effect in April 2025. Representing one of the most substantial tax shifts in recent years,...
Budget 2024: Minimum wage set to rise by 6.7%
The chancellor has confirmed that the minimum wage is set to rise by 6.7% next year, reaching £12.21 an hour, ahead of today's budget. This increase is more considerable than many anticipated, and combined with rising employers' national insurance contributions, it...
Email: The Business Black Hole – And How to Escape It!
In the vast universe of business communication, a phenomenon threatens to swallow productivity whole: the email black hole. Like its cosmic counterpart, this digital vortex seems to have an insatiable appetite, consuming time, attention, and efficiency with alarming...
Are you looking to enhance communications, ensure compliance, and boost employee engagement?
Are you striving to enhance communication, ensure compliance, and boost employee engagement? Or do you face challenges in managing service needs, such as scheduling the right staff with the appropriate skills at the right times? Whatever your needs, Metro can help....