The all-in-one digital workplace
We provide retail, hospitality and healthcare teams with software to help manage their multi-site businesses more effectively.
Designed to support Operations, Compliance, HR, Project and Marketing teams, Metro enables your business to plan its unique journey according to its special requirements while removing the need for a patchwork of disparate applications.
Our digital workplace is designed to:
-
Elevate employee engagement
- Enhance processes and workflows
- Drive compliance and consistency
- Optimise activity and resource planning
- Boost overall productivity and efficiency.
Developed by RMS, Metro is trusted by many of the best-known retail, hospitality, and healthcare brands operating worldwide.
Foundation
Commonly referred to as the engine room of Metro, Foundation is the hub all Metro applications reside upon and is responsible for managing business hierarchy, location attributes, access control, and data feeds. In addition, it also incorporates our homepage designer.
This tool enables businesses to personalise the ‘look, feel, and functionality of all metro applications across multiple devices and platforms.
Unified Comms
Unified Comms is the employee engagement module within Metro and provides each user with personalised communication and compliance activities via personalised homepages.
Our dynamic and responsive web portal delivers content, tasks, social communications, messaging, feedback, performance, and more.
Process
In addition, the module provides visible compliance, workflow escalation and budget management, each adhering to legal or policy requirements.
Workforce & Scheduling
A flexible and effective labour scheduling toolset that can optimise scheduling drivers by store and by week, unique to individual store trading activities.
There is no need for hardcoded algorithms; this toolset can adapt to your business as it changes.
Multi-currency support for hours and costs, supporting NI, holiday, and sickness costs. Key KPIs based on labour match, cost of sale, and productivity objectives.
Time & Attendance
Time and attendance ensures that all your team members are paid correctly for the hours they work.
Employee Management
From starters and leavers to change of details. Validation for bank details, NI, and address.
This line caters for all absence management and holiday planning requirements.
Self-service functionality for all employees for absence booking, schedule publications, training requests and availability to work.
Mobile Engagement
Metro Apps provides access to our most popular metro modules where online and offline connectivity is essential.
Apps include Self-Service, Metro Time (soft clock), Site Visits, Support Desk and Metro Teams.
Metro Print
Integration with your ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
Integration with 3rd parties such as Brandbank and BrandView, guarantees your in-store signage delivers you the best possible sales messaging and imagery.
Activity Planner
Project templates, critical paths, auto-calculation of resource needs based on a range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
Full approval and workflow engine, enabling ‘what if’ scenarios and their impact on your plans.
Latest News:
Join RMS at The Retail Gazette Efficiency Debate – Thursday 18th June 2026, London
RMS returns to Showcase Square at the Retail Gazette Efficiency Debate on 18 June in London. Meet Mark Gutteridge and Rob Morgan to see how Metro improves store communication, compliance, and efficiency across retail estates.
Metro Connect 2026 – Registration is now OPEN!!!
Join retail, hospitality, and healthcare leaders at Metro Connect 2026 for a focused day of insight, real stories, and practical ideas you can use straight away.
RMS Blog:
What Retail RFIs Reveal About Store Operations
RFIs focus on requirements – Retail performance depends on confidence, consistency, and control – Metro supports those outcomes across every store, every day.
Making Your Store Teams Digital Ready for Peak Periods
Peak trading pushes every retailer to the limit. Learn how to prepare your store teams with the right digital tools, clear visibility, and simple workflows. Metro helps retailers stay in control, cut stress, and keep performance high when stores are busiest.